Common issues and basic steps for troubleshooting tunity TV app.
- Make sure the entire TV is inside the frame and centered
- Make sure you are not too far away from the TV
- Make sure you are standing directly in front of the tv and not at an angle
- Make sure to hold the phone steady until it is finished scanning
- Make sure the channel is among the list of supported channels
- If there is a commercial break, try scanning when the normal broadcast returns
- If gray box says "align TV to frame," make sure the TV is centered in the scanning box until it turns blue and says "ready."
- Clearing app cache in settings.
- Uninstalling/ Reinstalling app
Tunity can be reached at [email protected] or you can visit the FAQ Page on their official website. Supported channels list attached below.
